US4 GROUP WILL KEEP YOUR BUSINESS COMPETITIVE

BACK OFFICE SUPPORT / BUSINESS PROCESS OUTSOURCING

Expert Agents – US4 agents will train on your products and services and become a part of your business family

Revenue Acceleration –Help your business grow by accelerating revenues on new and existing products and services.

Rapidly-Changing Markets –US4 will help you adjust quickly to changing markets and ensure the longevity of your business.

Competitive Advantage – Gain market share, increase margins, and grow your business through better customer care and delivery.

Eliminate 30%+ of Expenses – Eliminate major line-item expenses by repurposing employees and resources.

Short & Long-Term Campaigns – Manage talent shortages while helping keep operating costs low.

Business Operations – Streamline work processes and reduce errors while empowering all back-office functions.

Vertical Markets – Supporting customers across healthcare, financial, consumer goods, legal, and service-based businesses.

Processing –Order management from first customer contact to completed sale.

INBOUND CUSTOMER CARE

24/7 Customized Product & Service Support -Help your business grow by accelerating revenues on new and existing products and services.

Customer Loyalty –US4 will help you adjust quickly to changing markets and ensure the longevity of your business.

Resolution of Complaints – Gain market share, increase margins, and grow your business through better customer care and delivery.

Technical Expertise – Eliminate major line-item expenses by repurposing employees and resources.

OEM and White Label – Manage talent shortages while helping keep operating costs low.

Live Agents – 24/7/365 a Live Agent will answer your customers’ calls.

REVENUE SALES & MARKETING CAMPAIGNS

Outbound Sales / Telemarketing –Leverage experienced outbound sales agents that can market your products or services.

Sales Support –Back-office Sales Support to ensure your sales and fulfillment process operates smoothly.

Marketing Campaigns – Design, customize and market to specific vertical markets or groups of consumers.

Company Help Desk – Simplify your internal employee support desk for sales related operations.

Web/Online Marketing – Aggressive Web and Online marketing campaigns to drive calls and customers to your business.

Social Media – Effectively utilize and manage all Social Media platforms to generate brand interest and customer loyalty.

INFORMATION TECHNOLOGY SOLUTIONS

24x7x365 IT Support –Live, around the clock support for all IT, Software, Telecommunications, and Cloud services.

Single or Multi-Location –Managing and supporting your company’s IT needs anywhere in the world.

IT/Computer Help Desk – Eliminate major expense by repurposing IT resources to optimize your business.

Network Infrastructure – Evaluate, design, procure, deploy and manage your IT and telecommunications services.

Software Solutions – Leading software solutions to stream-line operations and generate new revenues.

Enterprise Managed Services – Manage LAN/WAN including installations, firewalls, and all network infrastructure.

NOC Customization – US4 specializes in internal and external NOC support for employees and even your customers.

TELECOMMUNICATIONS

Hosted/Cloud Phone Solutions – Obtain cost-effective, top rated Hosted ‘Cloud’ PBX phone solutions.

Data Solutions – Increase your bandwidth capacity through Fiber Internet, SD-WAN, MPLS, VPLS, and Wireless Solutions.

Inbound Toll Free / Outbound Voice – Reduce all Toll Free and Outbound costs by 50% on the average.

Cabling/Wiring – Design, procure and install Network Cabling, Video Security, Access Control, and WiFi solutions.

Mobile 4G/5G Wireless Solutions – Reduce all mobile cellphone bills and aggregate across Verizon, Sprint, T-Mobile & AT&T.

FINANCIAL ACCOUNTING / BOOKKEEPING / PAYROLL / INSURANCE

QuickBooks Licenses & Support – Procure or upgrade QuickBooks products and services with ongoing QuickBooks support.

QuickBooks Live Support – QuickBooks support available anytime to support your business accounting.

Accounts Receivable/Payable – General ledger for day to day accounting services.

Cabling/Wiring – Design, procure and install Network Cabling, Video Security, Access Control, and WiFi solutions.

Part-Time CFO – Provide part-time or full-time accounting to support your business model.

Payroll Services – Simplified payroll accounting and management through leading provider.

Merchant Services – Leading merchant services offerings that integrate into bookkeeping solutions.

Utility Consulting – Evaluate and recommend power companies to lower utility bills (in deregulated areas).

Insurance Comparison – Review insurance requirements while driving down significant costs out of your premiums.